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Business English Vocabulary
Jargon & BuzzWords 1
 Jargon & BuzzWords 2
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Lessons & Activities Business Functions
 Greetings
Introductions
Telephoning
Taking/Leaving Messages
Making Appointments
Discussing Products/Services
Dealing with Complaints
Requests & Offers
Expressing Opinions
Giving Directions
Business Skills
 Make Better Presentations: Five Pages of Tips
 All About Numbers
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Business English:
 Making Appointments Activity

Activity 1.

Work with a partner and practice the dialog with the people in the table below.  Use the full dialog from the bottom of the Making Appointments Page.  One student can be the person being called and the other can be the receiver of the call.  Change parts of the dialog is you are able to.

person Anna Shope Michael Greg Thomas Chen  Mohammed al Faisal
company Sumatra Sprocket Rio Conveyor Systems Software Advisors, Inc. Panama Banking Trust
calling Victor Lee Jimmy Gale Yun-Ja Yee Roberto Soto
reason for appointment production problems with your order show you some new more- efficient conveyors demonstrate the latest in project management software restructuring the trust for your children
first suggested date and time Tuesday at 5 p.m. the 12th at 11 a.m. next Monday at 2 p.m. tomorrow at 6:30 p.m.
agreed date and time 6 p.m. the 14th at noon Tuesday at 2 p.m. 5:30 p.m.

Activity 2.  Work with a partner and and use the dialog, but use your own names and information for your own companies.  Go around the room and practice with at least three different students.  Be sure to exchange roles.

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