Business English:
Talking about and describing
Products and Services -
Lesson
Explaining products and
services to customers and
clients in another language
can be difficult, but the
basic tools for beginning
are here.
Model language and key words for
discussing and describing
products and services:
|
Asking About
|
Answering |
|
What does your
company sell? |
Name your
products |
|
What products do
you sell? |
|
|
What do/does
your [the
product(s)] do? |
It . . .
They
. . . |
| |
It helps . . .
They help . . . |
|
What services do
you provide? |
We provide . . . |
What [kind of]
services do you
provide?
[asking for more
detail] |
We help . . . |
|
** Help
and provide
are two good
words to rely on
when you are
describing
products and
services. |
Practice the following dialogs
with a partner. Change
roles and ask and answer the
questions:
|
Dialog 1 |
|
A: What does
your company do? |
|
B: We
manufacture and
sell fire
prevention and
fire control
equipment. |
|
A: What do your
products do? |
|
B: They help
prevent fires
and help
suppress fires
once they have
started. |
|
|
|
Dialog 2 |
|
A: What does
your company do? |
|
B: We provide
security
services to
large businesses
and hotels. |
|
A: What kind of
services to you
provide? |
|
B: We provide
security guards,
CCTV and 24-hour
monitoring. |
|
|
When you are
finished with
this lesson go
to
the
Describing Products and
Services
Activity |
