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Business English:
Telephoning Activities

Activity 1.

Work with a partner and practice the dialog with the characters in the table below. Use the full dialog from the bottom of the Telephoning Lesson Page. One student can be the person being called and the other can be telephone operator who answers.

name	company	calling	at	about
1. John Daley	Daley Enterprises	Vicki Chang	Travel and Leisure, Inc.	They have not paid the last invoice. It is late.
2. Ginny Wang	Anuphas, Inc.	Zack Hines	Farang Restaurants, Ltd.*	Repairs to their corporate limousine have been completed.
3. Elmore Leonard	Lifestyle Writers Cooperative	Rocco Mediate	Mission Hills Resorts	Sales brochures for their new condo sales unit are ready to be picked up
4. A.J. Choi	Skill Training International	Jenny Ho	Laguna Manufacturing Corporation	The new training program is ready for their review
* Ltd. means Limited, as in limited liability corporation

Activity 2.

Now work with a partner and practice the dialog with your own company information. Call about a problem that would be real for your company. Change partners and work your way around the classroom with different reasons for calling someone.

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Business English: Telephoning Activities

Business English:
Telephoning Activities